Services
POND & WATER FEATURE CLEANOUTS
Our pond cleanout service is designed to completely restore your water feature and bring it back to life, both in appearance and functionality. Whether your pond has collected months of debris or hasn’t been cleaned in years, we approach every cleanout with expert care and attention to detail from start to finish. When we arrive on site, the process begins with safely draining the water feature and gently transferring any fish into aerated holding tanks where they’ll stay protected and comfortable throughout the duration of the cleanout. From there, we get to work removing all organic buildup, including leaves, sludge, and debris that may have collected in and around the pond, stream, and filtration system. ​ We then fully deconstruct and clean the skimmer box and biofalls, washing every filter pad, rinsing or replacing bio media as needed, and ensuring every internal surface is scrubbed clean. The rocks and gravel throughout your entire pond and stream are pressure washed, removing algae, stains, and any residue that dulls the beauty of your feature. We also take time to clean the perimeter, removing leaf buildup and trimming overgrown pond plants like lily pads, irises, and grasses to keep the ecosystem balanced and the visual appeal high. ​ Next, we turn our focus to the stream and water flow paths, rinsing and vacuuming out trapped mud and sediment so water can run clean and smooth. We’ll also inspect and maintain all equipment, including fully cleaning your pump, checking plumbing for proper flow, and cleaning out pressure filters and UV systems if present. By the time we refill your pond and reintroduce the fish, the transformation is stunning. What was once cloudy, stagnant, or overgrown is now a vibrant, healthy, and crystal-clear water feature ready to be enjoyed through the spring, summer, and beyond. Our goal with every cleanout is to make your pond look and feel brand new, creating a space of peace, beauty, and pride in your backyard. ​ At Second Nature Ponds, we stand behind our work with confidence, and we proudly guarantee that our cleanouts are the most thorough and professional in the state of North Carolina.
POND & WATER FEATURE MAINTENANCE PLANS
Owning a beautiful water feature shouldn’t mean constant upkeep and worry. That’s where our routine maintenance service comes in. Whether you need help on a regular basis or just every so often to get things back on track, we offer flexible maintenance plans tailored to your needs. Choose from weekly, bi-weekly, monthly, or as-needed visits, whatever works best for your schedule and your pond’s condition. Our goal is simple: to keep your pond looking flawless and functioning perfectly, all year long. You can relax and enjoy your outdoor space while we handle the work behind the scenes, keeping things clean, balanced, and beautiful. Each visit includes a thorough checklist of care: We wash the filter pads in the skimmer box to maintain strong filtration and water flow We disassemble and clean internal pump components, ensuring your equipment runs smoothly and lasts longer We remove leaves, debris, and buildup from both inside and around the pond We adjust your chemical regimen based on seasonal needs and water quality, adding new treatments as needed We brush algae and stains from the rocks throughout your pond and stream We refill water levels to the proper operating height We inspect and repair pond components as needed, checking for leaks, wear, and pump performance We trim overgrown plants like lilies, grasses, or irises to keep the landscape clean and well-proportioned Routine maintenance isn’t just about keeping things tidy, it’s about protecting your investment. Without consistent care, even the most stunning pond can begin to suffer from algae buildup, murky water, or mechanical failure. By having us handle the maintenance, you ensure your water feature remains healthy, efficient, and visually stunning throughout every season. So whether you’re looking for hands-free weekly care or just need a quick visit before hosting friends in the backyard, Second Nature Ponds is here to help. You’ll work directly with Matt, the owner, and each visit is approached with the same attention to detail as if we were working on our own home. Let us take the stress out of upkeep, so you can focus on what matters most: enjoying your pond.
REPAIRS
There’s nothing more frustrating than having a pond you can’t enjoy because something isn’t working right. Whether it’s a leak that won’t stop, a pump that’s lost its flow, or water levels that constantly drop for no clear reason, it can feel like your peaceful retreat has turned into a stressful project. That’s where Second Nature Ponds steps in. Matt understands how discouraging it can be when your pond isn’t functioning the way it should. You’ve invested in something beautiful, and when that beauty is overshadowed by technical issues, it takes the joy out of the entire space. With years of hands-on experience, Matt is an expert at assessing, diagnosing, and solving problems once and for all, no guesswork, no temporary fixes, just real results. From repairing or replacing faulty pumps, resolving stubborn leaks, or troubleshooting plumbing and filter issues, we take a careful, methodical approach to uncovering the root of the problem. We’ll walk you through what’s going on, explain your options clearly, and take action to restore your pond’s performance and reliability. Our goal is to make sure you’re not constantly topping off your pond, fiddling with equipment, or wondering what went wrong, you should be outside relaxing to the sound of flowing water, not pulling your hair out. Whether the issue is small or complex, we treat every repair like a top priority and handle your water feature with the same care we’d give our own. Your peace of mind matters, and we’re committed to getting your pond back to a space of calm, beauty, and enjoyment, the way it was meant to be.
POND & WATER FEATURE INSTALLATIONS
There’s nothing quite like the sound of a waterfall flowing through your backyard, it brings instant peace, beauty, and life to any outdoor space. Whether you’re starting from scratch or adding to an existing landscape, Second Nature Ponds specializes in building custom water features that are not only stunning, but designed to fit naturally into your property. From small fountains and bubbling urns to multi-tiered waterfalls and full koi ponds, every installation is handled personally by Matt with expert craftsmanship and creative vision. No two water features are ever the same, because no two yards, clients, or dreams are ever the same. We take the time to understand your space, your goals, and your budget, and then build something that feels like it’s always belonged there. Matt will guide you through the design process, help select the best components and layout, and oversee every step of the build, from excavation and liner work to rock placement, plumbing, and finishing details. The final result is a one-of-a-kind water feature that not only enhances your property’s value and aesthetic, but becomes a place of daily peace, reflection, and joy. We believe a well-built water feature should feel second nature, like it was always meant to be there. Whether you're envisioning a natural pond that , we’re here to bring that vision to life. And when the water turns blends into the landscape or a bold focal point that commands attention for the first time, and you hear that gentle cascade over the rocks… it’s a feeling you’ll never forget, and one we never get tired of creating.
POND & LANDSCAPE LIGHTING
Your pond and landscape should not disappear when the sun goes down. They should come alive in a new way. With a custom lighting setup from Second Nature Ponds, we elevate the beauty and atmosphere of your outdoor space, creating a peaceful and inviting environment you can enjoy long after dark. Whether it is highlighting the cascading water of your pond, showcasing the textures of your stonework and plants, or making walkways and gathering areas more functional at night, lighting brings your space to life with warmth and intention. We design and install high-quality, low-voltage lighting systems tailored to your specific layout and vision. Matt works directly with you to identify the key focal points around your pond and throughout your yard. From underwater lights that illuminate flowing water and fish, to uplights and path lights that create ambiance and enhance safety, every fixture is placed with purpose. The goal is not to flood your space with brightness, but to add subtle and elegant lighting that transforms the way your landscape feels and functions at night. All wiring and transformers are installed with care and precision, ensuring long-lasting performance and a clean, seamless look. Whether you want to light up a backyard gathering space or create a calm and glowing atmosphere for evening relaxation, pond and landscape lighting is the final touch that completes your outdoor living experience. With Second Nature Ponds, your space will look as beautiful in the evening as it does during the day, maybe even more.
LANDSCAPING
A pond is only as beautiful as the environment that surrounds it. At Second Nature Ponds, we believe that thoughtful landscaping is what brings everything together. Whether you already have a pond and want to enhance the space around it, or you are starting fresh with a full landscape design, we work with you to create a natural, balanced, and visually stunning outdoor setting. From placing boulders and river rock to building garden beds, walkways, and planting zones, we take the time to shape your space with intention and care. We choose plantings that complement your water feature, soften the hard edges, and provide year-round interest. Grasses, groundcovers, and ornamental trees are carefully selected to suit your layout, lighting, and personal style, creating a seamless flow from pond to patio and everything in between. Our goal is to make your yard feel peaceful, functional, and alive. Whether it is a small garden space next to your pond or a full backyard redesign, every detail matters. Matt works hands-on throughout the project, making sure each element is installed properly and with the same attention to quality that defines everything we do. At the end of the day, you are left with more than a clean pond or a new patio. You are left with a fully connected outdoor space that feels like home, ready to be enjoyed every single day.
PRESSURE WASHING
A beautiful pond deserves a clean, polished space around it. That is why we offer professional pressure washing services to keep the surrounding areas of your landscape looking just as sharp and well-maintained as your water feature. Whether it is a flagstone patio, a front walkway, or the concrete around your air conditioning units, a fresh wash instantly restores the look and feel of your property. We use commercial-grade equipment and a surface cleaner to remove algae, stains, dirt, and grime without damaging the material beneath. Every job is handled with care and precision, ensuring a smooth, streak-free finish that enhances the appearance of your outdoor space. Whether you are preparing for guests or just tired of seeing dirty concrete bring down your curb appeal, a proper pressure wash makes all the difference. Pressure washing is also available as part of a larger cleanout or maintenance visit, giving you the option to bundle services and keep your entire landscape looking its best. Clean hardscapes, clear water, trimmed plants, and polished surfaces — it all works together to create a space you can be proud of. Let Second Nature Ponds take care of the hard work so you can enjoy a clean, refreshed, and professionally maintained outdoor environment.
